Quality & Compliance

SEG’S quality control process is grounded in its most valuable asset, its people. SEG has consistently invested in improving the skills of each employee. People along with high Quality systems and standards form the core of SEG’S quality control process

Our goal is to create highly satisfied customers
. Important quality control features include a staff of highly committed and motivated employees, meeting or exceeding global quality standards, strong emphasis on problem prevention and application of continuous improvement methodology.


  • SPC (Statistical Process Control)
  • We control our manufacturing process using SPC, and the data recorded is utilised to calculate our in-process capabilities to within 6 Sigma levels.
    By collecting data at various points within the process, variations in the process that may affect the quality of the end product can be detected and corrected, reducing waste and ensuring a quality product.
  • Lean
  • We aim to ensure Lean manufacturing and use the 7W principles to continually improve our activity.
    We use SMED activities to reduce waste during tool changes, and aim to optimise our production flow for repetitive production.

    By optimising our production batch sizes we aim to remove excess handling and storage and also maintain controlled work flow that is suited to the specific project. In using Lean principles we maintain control over our supply chain and minimise the effects of non conforming in-bound materials.

  • 5S
  • Control and efficiency has been improved by the implementation of 5S (Sorting, Straighten or Set in Order, Sweeping or Shining or Cleanliness, Standardizing, Sustaining the discipline) housekeeping programs.
    Regular programme audits maintain an efficient process flow and identify areas which are included into our continuous improvement plan.
  • Six Sigma
  • We operate within 6 Sigma Philosophy. Our Management team is black belt in 6 Sigma Philosophy – so they have the capability to train and manage the remaining staff.
    As a result of constant monitoring of our key processes, we have the ability to carry out continuous improvements with the focused teams following the DMAIC (Define, Measure, Analyze, Improve, Control)
  • Control Documentation
  • We aim to remove risk prior to production, and use the following documentation to ensure quality is built in.
    Quality Plans are generated on a project specific basis detailing the management systems, control documentation, procedures and standards that will be used to control the programme.

    Material Traceability documentation is maintained to ensure that source material batch information can be traced from finished product.

    PFMEA’s (Process Failure Mode & Effect Analysis) can be used to identify risk through potential process failure modes, and ensure focus can be given to minimizing potential failures that hold the highest risk.

    ISIR’s (Initial Sample Inspection Report) are produced recognising CTQ (Critical To Quality) characteristics, using Faro inspection arm and other inspection equipment.